FREE EXPRESS SHIPPING
when you spend over $100
-
Cruelty-Free
-
Proudly Australian Owned
-
Vegan
FAQs
RETURNS
RETURN POLICY:
- We are unable to offer refunds, returns, or exchanges.
- All sales are final.
- Please note, Fictionally Inspired reserves the right to refuse all returns, reshipments, and refunds.
- In the unlikely event that a product arrives damaged, the customer must contact customer service within 48 hours of receipt.
- Customers must include photos of the issue and a screenshot of your order confirmation email.
- To start this process please email us at:
support@fictionallyinspired.com
SHIPPING
SHIPPED FROM:
- Australia
COUNTRIES WE SHIP TO
- ASIA
Armenia, Bahrain, Bhutan, Brunei, India, Jordan, Lebanon, Saudi Arabia, Singapore, United Arab Emirates
EUROPE
GREENLAND, ISLE OF MAN
OCEANIA
- Australia, New Zealand
AFRICA
- Ethiopia
CENTRAL AMERICA
- Anguilla, Bahamas, British Virgin Islands, Costa Rica, Dominican Republic, Panama, St. Barthelemy, St. Martin, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, U.S. Outlying Islands
CANADA
MEXICO
UNITED STATES OF AMERICA
UNITED KINGDOM
EU
The normal order processing time is 48 hours during business days (Monday through Friday).
Once your order has been shipped, delivery time is typically 3-7 business days including international shipping.
Please keep in mind that during holidays or limited-edition launches and restocks, the shipping and delivery time may vary.
Shipping lead times will vary. typical lead time expected can be 3-7 business days post fulfilment.
HANDLING CHARGES
HANDLING CHARGES
IMPORTANT: All international orders are subject to customs and duty fees as defined by the country of import. Customs and duty fees are not included in your Fictionally Inspired order and/or shipping total. Fictionally Inspired is not responsible for fees associated with import. All fees must be paid by the parcel recipient. Orders shipped Delivered Duty Unpaid (DDU) and unclaimed or refused by customers will be destroyed by the carrier. Fictionally Inspired does not issue refunds as a result of unpaid DDU fees. If you have questions about shipping to your country, please contact customer service.
Domestic
- Standard – (FedEx Smartpost) $8.95 flat rate, free for orders over $40
- Ground – (FedEx Ground) $10.95 flat rate
Canada & Mexico
- Standard – $12.00 flat rate, Free Shipping above $125
Other Countries
- $20.00 flat rate express shipping below $125, $10.00 flat rate above
- $125 for all other international countries that we ship to
NOTE: shipping prices are converted into local currency and may change based on current exchange rates.